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Specialists since 2016

Lettings & Management

guaranteed results

We put our money where our mouth is

Our average occupancy rate for the last 3 years is over 99%. All tenants are referenced thoroughly, but it’s difficult to know what the future holds. For this reason, we also ensure that our referencing process meets the requirements of many rent guarantee insurance policies, giving you peace of mind and income security in the unlikely event that the tenant doesn’t pay.

effortless investments

Buy to Let… us do the work

We are investors ourselves and we know what you need as the owner of buy to let properties – portfolio performance, manager accountability, and well maintained properties.

Let us do all of the heavy lifting whilst you enjoy the passive income, and have peace of mind that your properties are being managed effectively with full compliance.

The modern regulatory environment means that having a reputable and knowledgeable agent is more important than ever. A good agent is worth the investment.

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navigating change

Adapt and overcome

CSPG has successfully navigated all of the key changes in tenancy and building safety legislation over the last decade*, and will continue to adapt to changing requirements into the future.

*Fire Safety (England) Regulations 2022, Building Safety Act 2022, Tenant Fees Act 2019, Redress Schemes Order 2014.

Our portfolio spans 10+ geographies in Hertfordshire, London and surrounding areas, and we know what it takes to run a successful portfolio in many different locations.

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20+

areas covered

99%

average rental occupancy

6k+

hours saved in automation

1k+

maintenance issues solved

For me, there is no competition for CS Lets’ Full Management package. It truly is a hands-off experience and I’m in no doubt that all legislation and compliance is being adhered to.

Adam

Landlord, Essex

CS Property Group have been the best property management team we’ve ever used.

Alex

Landlord, Hertfordshire

Very happy to help and very responsive to any queries I had. Any repairs/issues always address promptly. Would definitely recommend.

Karan

Resident, London

I’ve rented a room from CS Lets for 1 year in North East London. Reliable and professional service provided, they were also quick and easy to report problems to and rectified them within reasonable time limits. If you’re looking for a HMO, give CS Lets a try

Gábor

Tenant, London

Great agency! Very quick in resolving issues, always had good communication with them and never experienced any delays.

Rositsa

Resident, London

Fast, helpful service! Easy to get hold of, would recommend

Hannah

Resident, London

CS Lets’ team have been really helpful and friendly, whenever there was an issue, they will arrange and get it fixed immediately, very easy to get hold of them, 24 hours help line, All services around the property managed on time, Never came across to a service like this before, I would highly recommend CS Lets.

Elvis

Tenant, Hertfordshire

I was with CS for almost 2 and half years, great experience and properties are well managed.

Shamaiel

Tenant, Hertfordshire

CS have provided a really excellent service on all my property needs over a number years. They are prompt, efficient and extremely helpful. I have no hesitation in endorsing their services.

Richard

Landlord, Hertfordshire

I had a great experience renting a flat managed by CS Lets for 1 year and 3 months. They are quite approachable and flexible, communication is good, and the maintenance of the flat and the building is high standard. I would rent again from them and definitely recommend their services.

Fabio

Tenant, London

I don’t normally leave reviews but CS Lets have been amazing and I can’t recommend them enough. I am a landlord and if I’m honest I am not the easiest person to get along with. It takes a lot to impress me but I got to say CS has shown professionalism, patience, understanding and have been just brilliant. I would like to say a massive thank you and look forward to you managing my properties.

Margaret

Landlord, Essex

what you’ve been looking for

Frequently Asked Questions

Find answers to the most common queries about our services, property management, and compliance. Still unsure? Feel free to get in touch.

Contact us

Yes. We’ll manage the transition smoothly and handle communication with your current tenants or existing agent.

We act quickly, following a legal process that includes communication, formal notices, and if needed, court action. We also offer rent guarantee insurance for peace of mind.

We run credit checks, employment verification, income-to-rent ratio reviews, and obtain references from previous landlords.

On average, we find tenants within 7–14 days, depending on market conditions and location. We aim to minimise void periods.

We advertise across major platforms, use dynamic pricing, and have a well-established tenant database. Our occupancy rate is consistently above 99%.

Let-Only includes marketing and tenant placement. Full Management adds ongoing support, rent collection, maintenance, and compliance—ideal for landlords who want a hands-off experience.

Our service covers tenant sourcing, viewings, referencing, tenancy agreements, rent collection, inspections, maintenance coordination, and legal compliance.

Read our landlord guide for more information

Connect

We’re happy to help

For general enquiries, please fill out the form, or give us a call to get in touch.

If you are a resident reporting an issue, please click the ‘Report An Issue’ button on the submenu above or email us.

For out of hours emergencies, please call us on the number below.

Call us

Mon – Fri, 9:00 AM – 5:00 PM

0333 577 8123

Email support

Email us and we’ll aim to get back to you within 24 hours

Head office

CS Property Group, Kings Court, London Road,
Stevenage, SG1 2NG