driving efficiency
We focus on the needs of residents, property owners and stakeholders, ensuring that everyone benefits from our meticulous approach to management. With our ‘Ignition’ review and handover process, we’ve saved an average 10% in annual cost on each site we’ve received instruction to manage, through reviewing all contracts, budgets and rebuilding financial accounts. Let’s see what we can do for you.
expert guidance
Our experienced team, backed by real-time data and technology, ensures that your block remains fully compliant with all relevant laws and regulations. We take the complexity out of compliance, giving you peace of mind.
We have trained compliance and fire safety professionals within our team who can guide the site management proactively.
Legal matters can be daunting – our team offers expert guidance for leaseholders and freeholders, offering clear and practical advice.
connecting communities
Effective engagement begins with clear and open communication. We provide residents with multiple platforms to voice their opinions, share concerns, and provide feedback.
Whether through regular meetings, online portals, or direct communication with our team, we make sure residents are always informed and involved.
Ultimately, our goal is to enhance the living experience for every resident, for the long-term success of the development.
issues resolved
major works projects
average insurance saving
fire door inspections
what you’ve been looking for
Find answers to the most common queries about our services, property management, and compliance. Still unsure? Feel free to get in touch.
No. The service charge is calculated carefully when forming the budget, and incorporates everything from statutory testing requirements through to utilities and maintenance, to name only few, depending on the complexity of the building, block or estate. Our management fees are charged at an agreed rate per unit/flat for the management of your block or estate
Yes. All client funds are held in trust in segregated bank accounts, as per the requirements of Section 42 of the Landlord & Tenant Act 1987. Internally, we have a multi-stage approval process to ensure that your management company’s / the landlord’s money is spent responsibly
Yes. We take care of any major works required including administration of all Section 20 requirements, and managing the project through to completion, no matter the size
Yes. We can assist with the transition process, reviewing current contracts, and ensuring a seamless takeover with no disruption to services.
We act as an impartial mediator, responding quickly to complaints and ensuring all parties are treated fairly while upholding lease terms and community rules.
Yes, we collect service charges, manage budgets, handle reserve funds, and provide transparent financial statements and end-of-year accounts.
The managing agent (on behalf of the freeholder or management company) is responsible for maintaining communal areas, while leaseholders maintain their individual flats.
Block management covers the maintenance and administration of communal areas in apartment buildings. This includes service charge collection, contractor coordination, cleaning, gardening, compliance checks, and dealing with leaseholders.
Across the Group
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For general enquiries, please fill out the form, or give us a call to get in touch.
If you are a resident reporting an issue, please click the ‘Report An Issue’ button on the submenu above or email us.
For out of hours emergencies, please call us on the number below.
Head office
CS Property Group, Kings Court, London Road,
Stevenage, SG1 2NG
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