Block & Estate Management

In short, no. The service charge is calculated carefully when forming the budget, and incorporates everything from statutory testing requirements through to utilities and maintenance, to name only few, depending on the complexity of the building, block or estate. Our management fees are charged at an agreed rate per unit/flat for the management of your block or estate. See more about block management here.

Yes. All client funds are held in trust in segregated bank accounts, as per the requirements of Section 42 of the Landlord & Tenant Act 1987. We are also covered by client money protection, and internally, we have a multi-stage approval process to ensure that the budget is used and spent responsibly. Ask us more about how we handle client funds at [email protected].

Yes. We take care of any major works required including administration of all Section 20 requirements, and managing the project through to completion, no matter the size. We have experience with all manner of project types, from periodic redecoration right through to multi-million pound refurbishment projects and one-off requirements. See some of our case studies.

Yes. We can assist with the transition process to switch managing agents. We review all current contracts, and ensure a seamless takeover with no disruption to services. Our ‘Ignition’ process will check everything from insurance contracts through to service charge budget allocation, and we’ll rebuild the current financial period to make sure nothing is missed. Find out more by contacting [email protected].

We act as an impartial mediator for resident disputes, responding quickly to complaints and ensuring all parties are treated fairly while upholding lease terms and community rules. We aim to prevent disputes wherever possible through holding regular resident meetings and quickly communicating site updates. If you have a dispute in your building and want some advice, we can help. Contact us at [email protected].

Yes, we collect service charges, manage budgets, handle reserve funds, and provide transparent financial statements and end-of-year accounts. Find out more here.

The managing agent (on behalf of the freeholder or management company) is responsible for maintaining communal areas in a leasehold block, while leaseholders themselves maintain their individual flats. Our maintenance is logged on a proprietary tracker, ensuring that our team have access to the entire history of maintenance on your site, eliminating recurring issues where possible and keeping control of costs. Find out more and request a proposal from our team at [email protected].

Block management covers the maintenance and administration of communal areas in apartment buildings. This includes service charge collection, managing budgets and reserve funds, contractor coordination, cleaning, gardening, compliance checks, and communicating with leaseholders. Depending on the building and its height, there could be more complex requirements such as fire safety legislation and building safety act compliance. Our team takes care of all of this – see more here.